Shannock ValleyCustomer Hub Prototype
Service notice: No active emergency notices at this time.

Service request

Report a water, sewer, pressure, leak, or billing problem.

The prototype shows a clean intake path for staff review. It does not submit, store, dispatch, or update live records.

Problem report

Prototype only. No submission, storage, dispatch, or live account update occurs.

Urgent situations

  • Sewer backup inside a building
  • Water main break or street flooding
  • No water at the property
  • Safety hazard near a meter, lid, or utility work area

Emergency instructions and phone numbers must be confirmed by the Authority before launch.